These Terms of Use govern your access to and use of eoicjg.com (“eoicjg®”), an online skincare and personal care store owned and operated by Hangzhou Shenchaoxin Network Technology Co., Ltd.
eoicjg® and eoicjg.com are operated by Hangzhou Shenchaoxin Network Technology Co., Ltd. The company is responsible for the products and services offered through our website, including order processing, customer support, returns, refunds, and other store-related transactions.
By accessing, browsing, or using this website, you agree to these Terms of Use and any applicable policies published on our website.
If you do not agree with these Terms, please discontinue use of the website.
Website Use
You may use eoicjg.com for lawful personal shopping, browsing, and other permitted purposes.
When accessing or using our website, you agree not to:
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Use the website for fraudulent, deceptive, or unlawful activities.
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Attempt to gain unauthorized access to website systems or customer accounts.
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Introduce viruses, malicious software, or harmful code.
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Interfere with website security, functionality, or availability.
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Collect personal information about other users without authorization.
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Misuse promotional offers, discounts, or checkout functionality.
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Copy or commercially exploit protected website content without permission.
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Engage in activities that violate applicable laws or third-party rights.
We may take reasonable action to investigate or prevent misuse of our website, subject to applicable laws.
Product Information
At eoicjg®, we offer skincare and personal care products inspired by everyday self-care and nature-influenced beauty routines.
Our collection may include facial cleansers, toners, serums, moisturizers, facial masks, facial oils, and other skincare essentials.
We make reasonable efforts to present accurate product information, including:
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Product names and descriptions.
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Available ingredient information.
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Product sizes, quantities, and packaging.
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Directions for use and relevant precautions.
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Product prices and availability.
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Product photographs and visual representations.
Actual product appearance, packaging, color, and texture may vary slightly depending on manufacturing differences, lighting conditions, and individual screen settings.
We may correct errors, update product information, or change product availability when reasonably necessary.
Any changes affecting confirmed orders will be handled in accordance with applicable consumer protection laws.
Skincare Use and Safety
Our skincare and personal care products should be used according to the directions and precautions provided on their packaging and product pages.
Individual skin types, sensitivities, allergies, and responses to cosmetic ingredients may vary.
We recommend that customers:
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Review product ingredient lists before use.
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Follow the recommended application instructions.
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Perform a patch test when appropriate, especially for sensitive skin.
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Avoid contact with the eyes unless a product is specifically intended for that area.
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Store products according to the instructions provided.
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Keep products out of reach of children where appropriate.
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Discontinue use if significant irritation or an unexpected adverse reaction occurs.
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Consult a qualified healthcare professional when experiencing persistent or serious skin concerns.
Products with visibly damaged seals, signs of contamination, or other safety concerns should not be used.
Information provided on our website about skincare routines, ingredients, and cosmetic products is intended for general informational purposes.
It is not a substitute for professional medical advice, diagnosis, or treatment.
We do not guarantee that any product will produce identical results for every individual.
Nothing in this section limits rights or remedies available under applicable consumer protection or product safety laws.
Accounts and Customer Information
If you create a customer account or provide information during checkout, you are responsible for ensuring that the information submitted is accurate and current.
You should take reasonable precautions to protect your account credentials and prevent unauthorized access.
You agree not to:
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Impersonate another person.
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Provide deliberately false account or payment information.
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Access another customer's account without authorization.
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Use customer accounts for fraudulent transactions.
If you believe your account has been accessed without authorization, please contact us at service@eoicjg.com.
Orders and Purchases
Purchases made through eoicjg.com are governed by our Terms and Conditions and applicable store policies.
By submitting an order, you agree to provide accurate contact, shipping, and payment information.
An order confirmation acknowledges receipt of your purchase request but does not necessarily constitute final acceptance.
We may review, verify, or cancel orders for legitimate reasons, including payment failure, suspected fraud, product unavailability, pricing errors, or applicable shipping restrictions.
Any payment already collected for a canceled order will be handled in accordance with our refund obligations and applicable laws.
Please review our Terms and Conditions, Payment & Security, Shipping Policy, and Return & Refund Policy for further information.
Intellectual Property
The content displayed on eoicjg.com, including original website text, images, photographs, graphics, logos, product presentations, design elements, and other materials, may be protected by copyright, trademark, and other intellectual property laws.
Except where permitted by law or expressly authorized, you may not:
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Reproduce protected website materials.
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Distribute or republish website content.
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Modify or create unauthorized commercial derivatives.
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Use our branding or logos in a misleading manner.
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Commercially exploit protected photographs, graphics, or written materials.
Third-party trademarks and other protected materials remain the property of their respective owners.
Accessing our website does not transfer ownership of intellectual property rights to visitors or customers.
Third-Party Services and External Links
Our website may use or provide access to third-party services, including:
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Payment processing services.
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Shipping and tracking providers.
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Customer support platforms.
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Website analytics tools.
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Advertising and marketing services.
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External websites or informational resources.
Third-party services may operate under their own terms, policies, and privacy practices.
We are not responsible for independent third-party content, availability, security, or conduct to the extent permitted by applicable law.
We encourage customers to review the relevant third-party policies before using external services or providing personal information.
Privacy and Personal Information
We respect the importance of protecting customer privacy.
Personal information collected through eoicjg.com is handled in accordance with our Privacy Policy and applicable data protection laws.
Information may be processed to:
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Operate the website and maintain its functionality.
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Process purchases and arrange delivery.
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Provide customer support.
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Respond to order and refund requests.
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Maintain transaction security.
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Improve the shopping experience.
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Meet applicable legal requirements.
For additional information about personal information collection, sharing, storage, and privacy rights, please review our Privacy Policy and Your Privacy Choices page.
Website Availability and Disclaimer
We aim to maintain accurate website content and provide a reliable shopping experience.
However, temporary interruptions, maintenance periods, technical issues, or other circumstances may occasionally affect website availability.
To the fullest extent permitted by applicable law, the website and its content are provided on an "as available" basis.
We do not guarantee uninterrupted access, continuous availability, or that all website content will be free from technical errors at all times.
Nothing in this section excludes any warranties, obligations, or consumer rights that cannot legally be excluded.
Limitation of Liability
To the fullest extent permitted by applicable law, eoicjg® and Hangzhou Shenchaoxin Network Technology Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses resulting from the use of our website where such liability may lawfully be excluded.
We are not responsible for losses arising solely from circumstances outside our reasonable control, except where applicable law provides otherwise.
Nothing in these Terms excludes or restricts liability that cannot legally be limited, including applicable rights relating to:
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Fraud or fraudulent misrepresentation.
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Defective or unsafe products.
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Personal injury where liability cannot be excluded.
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Mandatory consumer protection obligations.
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Other rights and remedies protected by applicable law.
Changes to These Terms
We may revise these Terms of Use from time to time to reflect changes in our website, business operations, services, or applicable legal requirements.
Updated Terms will be published on this page.
Changes will generally apply from the date the revised version is posted, unless otherwise stated or required by law.
Terms applicable to completed purchases remain subject to our Terms and Conditions and mandatory consumer protection requirements.
We encourage visitors to review this page periodically.
Business Information
eoicjg® is an online skincare and personal care store owned and operated by Hangzhou Shenchaoxin Network Technology Co., Ltd.
The company is responsible for product sales, order processing, customer support, shipping assistance, returns, refunds, and other transactions conducted through eoicjg.com.
Company Name: Hangzhou Shenchaoxin Network Technology Co., Ltd.
Registered Address: Room 301, Building 5, No. 5 Liangshan Branch 3rd Road, Sijiqing Subdistrict, Shangcheng District, Hangzhou, Zhejiang Province, China.
Email: service@eoicjg.com
Phone: +852 2335 615
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1–2 business days.
Contact Us
If you have questions about these Terms of Use, our website, skincare products, orders, payments, shipping, returns, refunds, or other customer-service matters, please contact us:
Email: service@eoicjg.com
Phone: +852 2335 615
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1–2 business days.
Thank you for visiting eoicjg®. We look forward to providing a thoughtful, comfortable, and reliable skincare shopping experience.