Payment Policy
At eoicjg®, we are committed to providing a secure, transparent, and convenient shopping experience for customers purchasing our skincare and personal care products.
eoicjg® is owned and operated by Hangzhou Shenchaoxin Network Technology Co., Ltd.
Available payment methods are displayed during checkout. Payment options may vary depending on your location, currency, device, and payment provider.
We recommend reviewing all order details before submitting your payment.
Payment Authorization
All orders placed through eoicjg.com are subject to payment authorization, verification, and applicable fraud-prevention checks.
Your bank, card issuer, or payment provider may request additional verification, decline a transaction, or place a temporary authorization hold on your account.
These decisions and processing times are determined by the relevant financial institution or payment provider and are not controlled by eoicjg®.
If your payment is declined, please verify your payment details or contact your payment provider for assistance.
Secure Checkout
We understand the importance of protecting your personal and payment information.
Checkout transactions on eoicjg.com are processed through Shopify and the authorized payment providers enabled for our store, using security measures designed to protect transaction information.
To help safeguard your information, we recommend:
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Accessing our store through the official website, https://eoicjg.com.
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Using a trusted device and an updated browser.
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Completing purchases through a secure internet connection.
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Keeping account credentials and payment information confidential.
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Avoiding sharing sensitive payment details through email or unsecured messaging services.
For more information about how personal information is handled, please review our Privacy Policy.
Prices, Taxes & Additional Charges
Product prices, applicable discounts, shipping charges, taxes, and the final order total are displayed during checkout before you confirm your purchase.
The amount charged will be based on the final checkout total, subject to any separate fees imposed by your bank or payment provider.
Depending on your payment method and location, additional charges may include:
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Currency conversion fees.
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Foreign transaction fees.
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Bank processing charges.
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Other fees imposed independently by your payment provider.
These additional charges are determined by the relevant financial institution and are not controlled by eoicjg®.
Discount Codes & Promotional Offers
From time to time, eoicjg® may provide promotional offers or discount codes for eligible skincare and personal care products.
To apply a discount code, enter it in the designated field during checkout before completing your purchase.
Unless otherwise stated in the promotion's terms:
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Discount codes cannot be exchanged for cash.
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Promotional codes cannot be transferred or sold.
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Discounts cannot be applied retroactively to completed orders.
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Multiple discount codes cannot be combined unless permitted at checkout.
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Certain products, collections, or promotional bundles may be excluded.
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Discount codes may be subject to expiration dates, minimum purchase requirements, or other eligibility conditions.
The applicable discount and updated order total will be displayed before payment is submitted.
Payment Issues & Failed Transactions
If you experience difficulty completing your purchase, please check that:
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Your payment information has been entered correctly.
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Your card or payment method is valid and has sufficient available funds.
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Your billing information matches the details held by your payment provider.
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Your payment method supports the transaction currency and location.
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Any additional verification requested by your bank has been completed.
If the issue continues, please contact your bank or payment provider.
You may also reach our customer support team at service@eoicjg.com for assistance with store-related checkout questions.
Please do not email complete card numbers, security codes, banking passwords, or other sensitive payment credentials.
Order Confirmation & Payment Verification
After a successful checkout, an order confirmation will be sent to the email address provided during your purchase.
If additional verification is required, order processing may be delayed until the necessary checks have been completed.
Please ensure that your contact and billing information is accurate to help avoid unnecessary processing delays.
If you believe you have been charged incorrectly or have not received an order confirmation, please contact our support team with your order details.
Business Information
eoicjg® is owned and operated by Hangzhou Shenchaoxin Network Technology Co., Ltd. The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through eoicjg.com.
Company Name: Hangzhou Shenchaoxin Network Technology Co., Ltd.
Registered Address: Room 301, Building 5, No. 5 Liangshan Branch 3rd Road, Sijiqing Subdistrict, Shangcheng District, Hangzhou, Zhejiang Province, China.
Email: service@eoicjg.com
Phone: +852 2335 615
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1–2 business days.
Contact Us
If you have questions about payment methods, transaction authorization, unexpected charges, discount codes, or checkout security, our customer support team is available to assist you.
Email: service@eoicjg.com
Phone: +852 2335 615
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1–2 business days.
Thank you for choosing eoicjg®. We look forward to making your skincare shopping experience secure, simple, and enjoyable.